e-channels management platform

IBS Terminal Management System

It is important for growing businesses to have a high degree of real-time visibility coupled with automation. Most device management systems in the market provide an acceptable level of visibility for around 100-500 devices. But when you have thousands of self-service kiosks and POS machines, you’ll need a mature and robust system to run your operations.


IBS Terminal Management System (TMS) is a simple, secure, and robust cloud-based system that provides real-time insight of the many connected terminals you have. Your authorized operators will be able to control and manage any machine remotely through a single web portal. When combining self-service terminals with self-service applications and terminal management software, the result is a complete self-service solution that leads to lower operational and labor costs and reduced demand on staff.


With a wide range of features, and supporting various types of peripherals and hardware components, our Terminal Management System works perfectly in all industries. Being developed in-house by IBS experts, our system can be further customized and seamlessly integrated with customer’s backend system. Our system is designed and built based on international best practices and uses the latest encryption algorithms to safeguard user security and privacy.


Before implementing our Terminal Management System at the customer’s site, we make sure it is fully tested, meaning we test the integration and communication between all components – hardware, software, and content – to ensure the entire system works exactly as expected. IBS Terminal Management System will eliminate the hassle of contacting and working with more than one vendor. You’ll be able to open tickets and track them on one platform only.

Benefits:

  • • Lower operational cost
  • • Lower labor cost
  • • Reduced demand on staff
  • • Dealing with one vendor for error/update tickets
  • • Real-time dashboards
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Functions

  • • Real-time status reports
  • • Manage alerts with support of alert matrix up to 3 levels(Stock limit, Terminal status, etc..)
  • • Real-time sales tracking and reporting
  • • Real-time financial & technical data management
  • • Monitor terminal locations on Google Map
  • • Remotely control terminals
  • • Remotely manage and configure applications and parameters
  • • Manage merchants, distributors, branches, and terminals
  • • Manage services, products, commissions, agreements, wallets & catalogues
  • • Manage cash & sessions
  • • Customer Care
  • • User Management
  • • Pin Loader

Features

  • • Scalable
  • • Highly reliable
  • • User friendly
  • • Multiple languages