May 2023

WHAT IS THE SUSTAINABILITY APPROACH OF IBS?...

Studies show that going green represents good business from an economic point of view... Read more

IBS Newsletter - May 2023

WHAT IS THE SUSTAINABILITY APPROACH OF IBS?

Studies show that going green represents good business from an economic point of view. Moreover, customers around the globe are asking for green, reliable, faster, and more convenient solutions.For those reasons, IBS was committed since day one to provide organizations with digital solutions that take them a step towards greater environmental sustainability.

Our iKiosk, iPOS, and iMobile solutions, for instance, provide electronic payments (e-payments) that aren’t only easier and more efficient; but also reduce the amount of paper used. Online billing provides customers with an option to receive bills and receipts through email instead of printing them (paperless billing). Online billing also reduces the carbon footprint generated in the delivery processes.Using e-payments reduces the number of times a client has to visit the branch which subsequently reduces the use of cars and fuel. Fewer miles driven means fewer emissions.

In 2022, IBS thought of a solution to all the plastic cards that aren’t biodegradable and which produce a lot of greenhouse gas. We designed and developed the ‘iWallet’ solution to allow customers process payments, top-ups, transfers, etc. through mobile wallets and digital cards! This certainly saves money by avoiding more plastic card production.Paying with virtual cards or mobile wallets uses pre-existing infrastructure such as smartphones and mobile networks, and offers a paperless payment service.

IBS will continue to develop sustainable solutions that save time, money, and the planet, year after year!

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April 2023

The Expansion of the EVD Solution at Vodafone...

Our journey started with Vodafone year 2016 when Vodafone purchased... Read more

IBS Newsletter - April 2023

The Expansion of the EVD Solution at Vodafone

Our journey started with Vodafone year 2016 when Vodafone purchased IBS' eVoucher Distribution System (EVD) to process evouchers. At then, Vodafone deployed only 400 POS machines that operated over Linux OS.

Vodafone gradually began to deploy our new POS terminals, which operated on Android OS, making the total of machines 2,300 in the year 2017. Two additional services were also added to the EVD System, namely eTop-up and bill payment services. Vodafone was able to process all services through the old and new POS machines.

At the end of year 2018, the fourth service was added to facilitate international eTop-up services. Another 1,000 POS machines were also deployed and a mobile app was developed to run the latest EVD System over Android tablets and mobile devices.

In 2019, a new feature was added under the name 'Commission on the Fly' to boost sales and promote flexible commission rates. Apart from this feature, two new services were also developed: Notification Management and Reporting.A successful and smooth migration of the system was completed in year 2020, which entailed moving the system data from IBS network to Vodafone's infrastructure. Simultaneously, Vodafone ordered around 2,800 new POS machines.A new service was introduced in year 2021 to link every merchant with RSO, which guaranteed that processing services - like checking balances and transferring balances; are easier than before. The total of POS machines and mobile devices connected to Vodafone EVD System reached 5,000 by then.In October 2021, Vodafone implemented 5 Self Service Machines (IBS iKiosk SSM) to provide the same services to customers but now through attractive and user-friendly kiosk machines. The interface was translated to 10 languages (English, Arabic, Hindi, Urdu, Sinhalese, Punjabi, Bangladesh, Malayan, Pashto, Tagalog). In December, the number of iKiosk SSM was 30, and nowadays Vodafone has around 90 kiosk machines. Learn more about IBS SSM (September Newsletter).

'I Pay Cash-In' service was added in year 2022 to all Vodafone iKiosk SSM. This new service facilitated topping up ones account. In mid-2022, IBS launched new Android POS devices which were ordered afterwards by Vodafone to make the total 4,500 machines by the end of year 2022. A 'Bill Payment' service was added to enable customer of linking several mobile numbers to ones account, in addition to 'Pay by QR code' which only operated through the etop-up service.

Later in 2022, the EVD System was updated with two new services to support the load during FIFA World Cup Qatar 2022; FIFA eVoucher and FIFA Top-up. This enabled FIFA fans to easily execute services over mobile devices, POS terminals, and Kiosk machines.

IBS is now developing and testing a new application for Vodafone. This application will allow customers to buy SIM cards from any tablet, mobile, or POS machine.

Read Previous Newsletters

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February 2023

Our latest introductory video is now on YouTube...

Infinite Business Solutions (IBS) is a fintech company that offers technology solutions & value-added services to various industries and business... Read more

IBS Newsletter - February 2023

Our latest introductory video is now on YouTube..

Infinite Business Solutions (IBS) is a fintech company that offers technology solutions & value-added services to various industries and business sectors. IBS' dynamic platform integrates with more than 170 services, in more than 14 countries. We take pride that our technology is being used by millions of people around the globe.

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January 2023

The New Year Brings More Success to IBS...

IBS starts the year 2023 by signing 4 big contracts in Qatar, KSA, Kuwait, and Oman. Projects will go-live in the coming months to cover the delivery... Read more

IBS Newsletter - January 2023

The New Year Brings More Success to IBS in the GCC Region

IBS starts the year 2023 by signing 4 big contracts in Qatar, KSA, Kuwait, and Oman. Projects will go-live in the coming months to cover the delivery of 4,000 POS mobile wallet solutions and 140 kiosk solutions. The new kiosk solutions are mainly remittance iKiosks that'll facilitate cash payments and non-cash payments such as debit card payments. The installed iKiosks will also support Apply Pay and Samsung Pay for extra convenience. Moreover, the POS mobile wallet solutions will facilitate online payments through applications or merchants. These projects will ultimately raise the total number of terminals in the named countries to become 21,000 POS and 1,000 kiosks.

December 2022

Wallet..., a new product by IBS

IBS is pleased to announce the launch of its new product 'iWallet'. IBS will start promoting this product in 2023 to help businesses with processing ... Read more

IBS Newsletter - December 2022

iWallet..., a new product by IBS

IBS is pleased to announce the launch of its new product 'iWallet'. IBS will start promoting this product in 2023 to help businesses with processing payments, transferring money, and processing salaries. iWallet is a multi-platform software, meaning it was developed to run on multiple platforms, including POS terminals, Kiosk machines, and mobile devices. Contact our team for more information!

Watch iWallet Video

New Year Wishes

We at IBS wish you and your families a happy new year. We look forward to more shared successes in the year 2023!

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November 2022

FIFA Fans are using IBS Kiosks & POS Devices:

Fans of FIFA World Cup Qatar 2022 are using IBS and KBS Qatar kiosks all over Qatar. Vodafone, ipay and KBS Qatar Kiosks are being used to... Read more

IBS Newsletter - November 2022

FIFA Fans are using IBS Kiosks & POS Devices

Fans of FIFA World Cup Qatar 2022 are using IBS and KBS Qatar kiosks all over Qatar. Vodafone, ipay and KBS Qatar Kiosks are being used to process mobile topup, bill payments, ipay wallet topup, Mowasalt card topup and many other services. FIFA fans are also using our POS all over Qatar for Vodafone and ipay. IBS kiosks and POS are available 24/7 to support all World Cup fans.

October 2022

Al Ahlia Oman Insurance Kiosks:

Customers of Al Ahlia Oman Insurance are able to process car insurance transactions through IBS Insurance iKiosks. The interactive kiosks scan users' passports... Read more

IBS Newsletter - October 2022

Al Ahlia Oman Insurance Kiosks

Customers of Al Ahlia Oman Insurance are able to process car insurance transactions through IBS Insurance iKiosks. The interactive kiosks scan users' passports to grant them autherntication and get their full information like name, nationality, care model, etc. Users can also pay the necessary amount through the kiosk.

iPay now LIVE in Qatar!

IBS is proud to have participated in the first eWallet implementation that took place in Qatar recently.

The smart application provides consumers with an easy, secure, fast, and convenient experience. It facilitates processing merchant and utility payments, local transfers, and international remittance.

September 2022

New Kiosk Design at Vodafone:

Appealing and modern-style Apollo kiosks were deployed at Vodafone Qatar a couple of weeks ago. The new Apollo kiosks are fully featured kiosks... Read more

IBS Newsletter - September 2022

New Kiosk Design at Vodafone

Appealing and modern-style Apollo kiosks were deployed at Vodafone Qatar a couple of weeks ago. The new Apollo kiosks are fully featured kiosks, offering a customer experience that is quick and simple. Vodafone customers will be able to process payment services including e-top up, e-voucher, and iPay.

The EVD Technology Developed by IBS

Our cutting-edge Electronic Voucher Distribution (EVD) technology was developed and designed by in-house experts. They integrated the best of hardware and software to automate and streamline the operations of any payment service. IBS EVD acts as a terminal and sales management system. It allows organizations to manage merchants, branches, terminals, services, products, wallets, and agreements. Our EVD has a flexible hierarchy, supports all types of reporting, supports multiple currencies, and is totally customizable. Moreover, our EVD can operate through a mobile application or a POS device.

August 2022

Qanawat EVD System:

Qanawat (meaning ‘Channels’ in Arabic) is the leading digital mobile solutions provider in the Middle East and North Africa... Read more

IBS August 2022 Newsletter

Qanawat EVD System

Qanawat (meaning ‘Channels’ in Arabic) is the leading digital mobile solutions provider in the Middle East and North Africa. The cooperation between IBS and Qanawat started 5 years ago. IBS has implemented "iVoucher", a full-fledged e-Voucher Distribution System (EVD), at Qanawat to facilitate selling multiple operator vouchers through multiple POS machines.

Vodafone Mobile App

The collaboration between IBS and Vodafone Qatar started 6 years ago. IBS implemented the "iVoucher" EVD system, starting with Linux POS machines. Vodafone now operates thousands of android POS machines and hundreds of self-service machines all over Qatar, all through IBS technology. Vodafone clients are using Vodafone mobile app on a daily basis, not only to issue top-up vouchers but also to process different services related to vouchers, direct topup, postpaid bill payments, wallet top-up, and much more.

July 2022

NOW! ZAIN KIOSKS IN PUBLIC AREAS AND MALLS:

IBS supported the digital transformation at Zain KSA in 2019, and so had partnered with the House of Invention (HOI) company to supply Zain with tens of interactive Self-Service Machines (SSM)... Read more

IBS July 2022 Newsletter

NOW! Zain Kiosks in Public Areas and Malls

IBS supported the digital transformation at Zain KSA in 2019, and so had partnered with the House of Invention (HOI) company to supply Zain with tens of interactive Self-Service Machines (SSM). The implemented kiosks are compliant with CITC regulations and support KYC verification and validation including fingerprints, reading/scanning IDs and passports, user authentications, and more. Zain KSA has recently decided to deploy few kiosks outside Zain branches to provide its customers with easy and fast service around the clock. Zain customers will be able to complete the usual services from public areas and malls, including Recharging Services, Bill Services (inquiry/payment), and SIM Services (activation, swap, termination). Customers will be also able to manage their profiles and lines through the Self-Service page. The kiosks will also provide information about Zain new products & offers.

Project Expansion at Ersal

Ersal is one of IBS valued customers. Being licensed by the Saudi Central Bank to provide money transfer services, IBS ensures to supply Ersal with the latest fintech products to facilitate executing secure and fast remittance services around the world. With the increased number of returning customers and the inclination towards self-service, Ersal planned to expand on previous projects by adding 10 more kiosks at its branches. In that context, IBS has partnered with Wasltec to provide Ersal with convenient and easy-to-use remittance kiosks. IBS Remittance Kiosks offer the convenience of completing typical transactions such as viewing balances, printing bank statements, opening accounts, exchanging money, transferring cash and credit, paying bills, etc. Our Remittance Kiosks come with a Remittance Calculator that checks the amount of money that you want to transfer in your desired currency, including the transfer fee amount.

Introducing our new R&D Project "ISB"

Infinite Service Bus (ISB) is a system developed by Infinite Business Solutions to optimize software development and provide a well-structured, configurable output to be used by the software development team. The developed ISB consists of two major components:

ISB Portal: used to create UI designs, database structures, and message specifications between the channel (kiosk, mobile) and the server. It is also used to customize the hardware devices that'll be used.
ISB Parser: used to convert the general output generated by ISB Portal to fit the project's specific requirements.

The ISB is expected to reduce software development time by up to 80% allowing the whole team to focus on other project requirements such as customized branding and services.

June 2022

NEW PROJECT AT VODAFONE QATAR, RIGHT BEFORE WORLD CUP 2022! :

IBS is glad to announce the implementation of a new project at Vodafone Qatar... Read more

IBS June 2022 Newsletter

New Project at Vodafone Qatar, Right Before WORLD CUP 2022!

IBS is glad to announce the implementation of a new project at Vodafone Qatar. The project involves adding 4,000 POS cloud machines to Vodafone’s existing network and installing more licenses of IBS iVoucher and iPOS modules on the new POS devices.

The collaboration between IBS and Vodafone Qatar started 6 years ago to implement IBS e-Voucher Distribution System (EVD) "i-voucher", starting with Linux POS machines. After 6 years of collaboration, Vodafone now operates thousands of android POS machines and hundreds of self-service machines all over Qatar , all through IBS technology. Thousands of Vodafone clients are using Vodafone mobile app, not only to issue top-up vouchers but also to process different services related to vouchers, direct topup, postpaid bill payments, wallet top-up, and much more.

The new implementation will have Vodafone prepared for the great many people visiting Qatar for the sake of attending World Cup 2022. Vodafone customers will be able to perform speedy and intelligent services.

Do IBS Smart Kiosks Support Face & Speech Recognition and Document Authentication?

Yes they do! IBS kiosks are able to process facial recognition, speech recognition, and documents authentication & verification.

Facial recognition is the most popular biometric technology in the market. It combines accurate identification of people and high speed of operation. The facial recognition module detects faces, checks ICAO, detects masks, recognizes emotion, extracts templates, and matches faces.
The documents authentication module reads, classifies, extracts, and compares electronic data with the data extracted through OCR. It also compares live facial images (captured through web cam) with scanned images (in driver licenses or passports).

The speech recognition or voice commands is a new feature offered by IBS. Interaction Speech Recognition (ISR) digitizes acoustical signals and recovers words and speech elements from audio input, meaning it accepts voice commands to run services. ISR is a technology that has algorithms for identifying and acting on specific phrases or word patterns. We use Microsoft speech recognition technology with their AI advances. ISR is a locally processed speech recognition which does not rely on any cloud computing for accuracy, dictation. ISR supports customer language models and can create grammars. ISR has a 90% accuracy for the Arabic Language, Indian English, and US English. We are still working on the improvement of the ISR to make it more accurate and to be able to handle other languages.

NEW! Partnership Agreement with Ciontek

IBS signs a new partnership agreement with Ciontek; an ODM manufacturer specialized in Android Point-Of-Service hardware solutions.

Since its foundation in 2009, Ciontek has been developing and manufacturing the best hardware and firmware technology, from handheld barcode scanners to industrial tablets, and ultimately focusing on point of service systems such as Smart POS and Comprehensive Payment Systems. Ciontek launched smart POS in 2017. The POS terminal was delivered over 200K times worldwide in 2018.

Ciontek POS machines fit perfectly within IBS Terminal Management System (Infinite e-Channels Management Platform) . The machines store data on the cloud, which enables authorized devices over the network to control, monitor, and manage the POS device.

Ciontek offers several POS models to serve different needs and industries. For instance, Ciontek has a device that suits clients who only use QR code and NFC payment; and another suitable for Stripe/IC/NFC bankcard from Visa/Mastercard/Amex/China Unionpay; and more! Once our experts understand the business procedures of an organization, we present a few POS machine options that are tailored to the offered services.

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