NEWS LETTER

IBS August 2022 Newsletter

Qanawat EVD System:

Qanawat (meaning ‘Channels’ in Arabic) is the leading digital mobile solutions provider in the Middle East and North Africa... Read more

IBS August 2022 Newsletter

Qanawat EVD System

 

Qanawat (meaning ‘Channels’ in Arabic) is the leading digital mobile solutions provider in the Middle East and North Africa. The cooperation between IBS and Qanawat started 5 years ago. IBS has implemented "iVoucher", a full-fledged e-Voucher Distribution System (EVD), at Qanawat to facilitate selling multiple operator vouchers through multiple POS machines.

Vodafone Mobile App

The collaboration between IBS and Vodafone Qatar started 6 years ago. IBS implemented the "iVoucher" EVD system, starting with Linux POS machines. Vodafone now operates thousands of android POS machines and hundreds of self-service machines all over Qatar, all through IBS technology.  Vodafone clients are using Vodafone mobile app on a daily basis, not only to issue top-up vouchers but also to process different services related to vouchers, direct topup, postpaid bill payments, wallet top-up, and much more.

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IBS July 2022 Newsletter

NOW! ZAIN KIOSKS IN PUBLIC AREAS AND MALLS:

IBS supported the digital transformation at Zain KSA in 2019, and so had partnered with the House of Invention (HOI) company to supply Zain with tens of interactive Self-Service Machines (SSM)... Read more

IBS July 2022 Newsletter

NOW! Zain Kiosks in Public Areas and Malls


IBS supported the digital transformation at Zain KSA in 2019, and so had partnered with the House of Invention (HOI) company to supply Zain with tens of interactive Self-Service Machines (SSM). The implemented kiosks are compliant with CITC regulations and support KYC verification and validation including fingerprints, reading/scanning IDs and passports, user authentications, and more. Zain KSA has recently decided to deploy few kiosks outside Zain branches to provide its customers with easy and fast service around the clock. Zain customers will be able to complete the usual services from public areas and malls, including Recharging Services, Bill Services (inquiry/payment), and SIM Services (activation, swap, termination). Customers will be also able to manage their profiles and lines through the Self-Service page. The kiosks will also provide information about Zain new products & offers.

Project Expansion at Ersal

Ersal is one of IBS valued customers. Being licensed by the Saudi Central Bank to provide money transfer services, IBS ensures to supply Ersal with the latest fintech products to facilitate executing secure and fast remittance services around the world. With the increased number of returning customers and the inclination towards self-service, Ersal planned to expand on previous projects by adding 10 more kiosks at its branches. In that context, IBS has partnered with Wasltec to provide Ersal with convenient and easy-to-use remittance kiosks.  IBS Remittance Kiosks offer the convenience of completing typical transactions such as viewing balances, printing bank statements, opening accounts, exchanging money, transferring cash and credit, paying bills, etc. Our Remittance Kiosks come with a Remittance Calculator that checks the amount of money that you want to transfer in your desired currency, including the transfer fee amount. 

Introducing our new R&D Project "ISB"

Infinite Service Bus (ISB) is a system developed by Infinite Business Solutions to optimize software development and provide a well-structured, configurable output to be used by the software development team. The developed ISB consists of two major components:
  1. ISB Portal: used to create UI designs, database structures, and message specifications between the channel (kiosk, mobile) and the server. It is also used to customize the hardware devices that'll be used. 
  2. ISB Parser: used to convert the general output generated by ISB Portal to fit the project's specific requirements.
The ISB is expected to reduce software development time by up to 80% allowing the whole team to focus on other project requirements such as customized branding and services.

IBS June 2022 Newsletter

NEW PROJECT AT VODAFONE QATAR, RIGHT BEFORE WORLD CUP 2022! :

IBS is glad to announce the implementation of a new project at Vodafone Qatar... Read more


IBS June 2022 Newsletter


 


New Project at Vodafone Qatar, Right Before WORLD CUP 2022!


IBS is glad to announce the implementation of a new project at Vodafone Qatar. The project involves adding 4,000 POS cloud machines to Vodafone’s existing network and installing more licenses of IBS iVoucher and iPOS modules on the new POS devices.

The collaboration between IBS and Vodafone Qatar started 6 years ago to implement IBS e-Voucher Distribution System (EVD) "i-voucher", starting with Linux POS machines. After 6 years of collaboration, Vodafone now operates thousands of android POS machines and hundreds of self-service machines all over Qatar
all through IBS technology.  Thousands of Vodafone clients are using Vodafone mobile app, not only to issue top-up vouchers but also to process different services related to vouchers, direct topup, postpaid bill payments, wallet top-up, and much more.

The new implementation will have Vodafone prepared for the great many people visiting Qatar for the sake of attending World Cup 2022. Vodafone customers will be able to perform speedy
 and intelligent services.

Do IBS Smart Kiosks Support Face & Speech Recognition and Document Authentication?


Yes they do! IBS kiosks are able to process facial recognition, speech recognition, and documents authentication & verification.

Facial recognition is the most popular biometric technology in the market. It combines accurate identification of people and high speed of operation. The facial recognition module detects faces, checks ICAO, detects masks, recognizes emotion, extracts templates, and matches faces.
The documents authentication module reads, classifies, extracts, and compares electronic data with the data extracted through OCR. It also compares live facial images (captured through web cam) with scanned images (in driver licenses or passports).

The speech recognition or voice commands is a new feature offered by IBS. Interaction Speech Recognition (ISR) digitizes acoustical signals and recovers words and speech elements from audio input, meaning it accepts voice commands to run services. ISR is a technology that has algorithms for identifying and acting on specific phrases or word patterns. We use Microsoft speech recognition technology with their AI advances. ISR is a locally processed speech recognition which does not rely on any cloud computing for accuracy, dictation. ISR supports customer language models and can create grammars. ISR has a 90% accuracy for the Arabic Language, Indian English, and US English. We are still working on the improvement of the ISR to make it more accurate and to be able to handle other languages.



 

NEW! Partnership Agreement with Ciontek


IBS signs a new partnership agreement with Ciontek; an ODM manufacturer specialized in Android Point-Of-Service hardware solutions.

Since its foundation in 2009, Ciontek has been developing and manufacturing the best hardware and firmware technology, from handheld barcode scanners to industrial tablets, and ultimately focusing on point of service systems such as Smart POS and Comprehensive Payment Systems. Ciontek launched smart POS in 2017. The POS terminal was delivered over 200K times worldwide in 2018.

Ciontek POS machines fit perfectly within IBS Terminal Management System (Infinite e-Channels Management Platform)
.  The machines store data on the cloud, which enables authorized devices over the network to control, monitor, and manage the POS device.

Ciontek offers several POS models to serve different needs and industries. For instance, Ciontek has a device that suits clients who only use QR code and NFC payment; and another suitable for Stripe/IC/NFC bankcard from Visa/Mastercard/Amex/China Unionpay; and more! Once our experts understand the business procedures of an organization, we present a few POS machine options that are tailored to the offered services.

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