According to the latest data from GSMA Intelligence, there are 5.48 billion unique mobile phone users in the world today, all seeking fast and secure services, anytime and anywhere. Besides offering an amazing customer experience through instant engagement, mobile applications provide easier payments, better brand visibility, increased reach, and improved subscriber acquisition.
Mobile users had shown different shopping patterns in the last few years which certainly influenced the rapid adaptation of non-cash transactions. With mobile payment adoption expected to reach 4.8 billion by 2025, merchants need to keep pace with fast-changing demands through introducing convenient applications. According to different needs and businesses, the application could be developed as a mobile payment application, a customer service channel, a marketing channel, an eCommerce platform, or all!
What is a mobile payment?
It is a form of payment that does not require contact with any person and is done through a mobile device.
IBS experts are proficient in designing and developing mobile applications for diverse industries. Our Mobile Application (iMobile) is compatible with all kinds of smartphones and tablets (Android/iOS). Our software services’ framework is flexible, meaning it enables smooth implementation of customer services regardless of the industry type, payment type, and service type.
IBS Mobile Application (iMobile) enables customers to self-manage their mobile accounts and execute services including bill payment, mobile top-up (voice, data and international), and transferring credit. Through iMobile, organizations can easily gather customer data and choose target audiences for their new products and services. It also facilitates access to reports and thereby allows for proper monitoring.