About IBS
Infinite Business Solutions DMCC (IBS) is a fintech solution provider and system integrator offering technology solutions & value-added services to many industries and business sectors all over the world. IBS products and services are utilized by banks, exchange houses, telecom operators, government entities, service providers, insurance companies, charities, educational institutions, and retailers.
IBS helps organizations with their digital transformation, through integrating digital technology and facilitating contactless electronic payments into all areas of their business, fundamentally changing the way they operate and serve daily customers. Our advanced self-service solutions comprise custom software and custom hardware. With a proficient in-house development team, we ensure to provide each of our clients with a custom solution, meaning that components, including the kiosk hardware enclosure, kiosk software, and mobile application, are tailored to meet the client's needs and preferences. We streamline the entire solution with unparalleled consultation, development, integration, implementation, training, and support services.
IBS was among the first few global companies that were able to internally develop a fully integrated and comprehensive management platform that facilitates the processing and management of daily operations. This robust, cloud-based, efficient platform is called the “IBS e-channels Management Platform” or the Terminals Management System (TMS). It facilitates managing terminals, reporting, reviewing dashboards, customer support, and managing profiles. IBS Channel Management Platform seamlessly integrates with back-end systems and different e-channels such as kiosk solution, Point of Sale (POS) solutions, web portals, digital wallets, and mobile applications.
1. Automated Self Service Solution (iKiosk): iKiosk is a complete self-service solution comprising the kiosk enclosure, software, and API integration. Kiosks can be floor-standing, countertop, outdoor, or wall-mounted; according to the available space and exact needs at the customer site.
2. E-Voucher Distribution System EVD (iVoucher): iVoucher facilitates managing the entire lifecycle of electronic vouchers, from voucher generation to voucher redemption. iVouchers extends voucher distribution through POS machines (voucher POS) or mobile apps (voucher mobile).
3. POS Solution (iPOS): iPOS is a smart Point of Sale solution suitable mainly for retail operators and telecom service providers. POS machines function as payment devices to expand voucher (https://www.infinitebs.net/voucher-distribution-ivoucher.html) distribution. EVD (Electronic Voucher Distribution) systems and POS machines work together to enable digital sales, electronic payments, top-ups, and more.
IBS offers custom kiosk solutions with bespoke designs that reflect customers’ ideas and serve specific needs. You can find iKiosk in many forms according to the customers’ industry; Remittance & Exchange iKiosks, Teleco Self-Service Machines (SSM), Currency FX ATMs, HR iKiosks, Insurance iKiosks, Government iKiosks, etc. An Example of iKiosk Services Our smart Remittance Kiosks enable electronic payments and instant money remittances. They feature an integrated Remittance Calculator and a Conversion Calculator, enabling the calculation of inward/outward remittance transactions. It also provides a detailed Remittance Statement when selecting a certain period of time.
5. Wallet Solution (iWallet): iWallet facilitates secure online payments and easy top ups using digital wallets. Top-up can be made by cash, credit card, or debit card.
6. Web Solution (iWeb): The Terminal Management System (TMS) is a Web Portal within this solution that provides real-time visibility for all the connected solutions (kiosk, POS, e-wallets, …), and provides a unified medium to manage, configure, and monitor these devices.
IBS offers the right suite of products for each customer. For example, our Digital Banking Branch Solution comprises five zones: Quick Banking Zone, Printing Zone, Mobile Banking Zone, Video Conferencing Zone, and Interactive Digital Wall. One of the main components in a Digital Branch is the smart Banking Self-Service machine (ATM).
Being a pioneer provider of selfservice kiosk solutions and a trusted name in the fintech market, our constant goal remains to deliver top-notch technology and remarkable quality to our valued clients. Throughout the last 10 years, IBS has remarkably succeeded in processing 75 million transactions without any errors or issues. IBS also handles more than 170 services in over 14 countries.
| 100,000,000+ Transactions Per Year | ||
| Kiosks: 1,420 | POS: 25,000 | Mobile: Hundreds of Thousands of B2B Users |
IBS was granted two consecutive awards by ‘Wealth and Finance International magazine’. In Fintech Awards 2023, IBS was named the “Best Multi-Channel Automated Payment Solutions Provider - Middle East” for emerging as a frontrunner in providing cutting-edge solutions, professional client service, internal culture, and its steadfast dedication to client satisfaction. While at FinTech Awards 2024, IBS was named the “Most Innovative Self-Service Solutions Provider - Middle East”. Both of IBS’ entrepreneur founders were also nominated as the “Most Pioneering FinTech Business Leaders 2024 – Middle East”.
IBS was granted two consecutive awards by ‘Wealth and Finance International magazine’. In Fintech Awards 2023, IBS was named the “Best Multi-Channel Automated Payment Solutions Provider - Middle East” for emerging as a frontrunner in providing cutting-edge solutions, professional client service, internal culture, and its steadfast dedication to client satisfaction. While at FinTech Awards 2024, IBS was named the “Most Innovative Self-Service Solutions Provider - Middle East”. Both of IBS’ entrepreneur founders were also nominated as the “Most Pioneering FinTech Business Leaders 2024 – Middle East”.
