Bank branches need to transform and adopt a digital technology platform, where banking services are automated and delivered through multiple channels such as self-service banking kiosks, mobile banking applications, and digital banking wallets. Yet, banks still need to focus on customers opting real-time assistance and personalized services.

Our Digital Banking Branch Solution integrates digital technology with traditional banking. The IBS Digital Banking Branch Solution is customized to meet the bank's specific needs and comprises five zones: Quick Banking Zone, Printing Zone, Mobile Banking Zone, Video Conferencing Zone, and Interactive Digital Wall. Each zone addresses specific customer needs and improves the efficiency of delivered operations.

One of the main components in a Digital Branch is the smart Banking Self-Service Machine (SSM). It functions like a normal bank clerk but even faster! The smart IBS Banking ATM executes many transactions such as opening accounts, issuing bank cards, processing KYC, registration, managing loans, paying bills (cash payments or credit payments), deposits/withdrawals, printing documents, and instant money remittances. Moreover, the Banking Mobile App and Mobile Wallet are additional channels that users can utilize for payments, top-ups, requesting loans, issuing bank cards, money transfers, and more!